Manam believes in helping its customers as far as possible and has therefore a liberal Cancellation Policy. Under this policy:
- All products are pre-checked for quality and defects before they are shipped. In spite of our best efforts, if you find the product delivered is damaged kindly email customer care for a Return procedure within 24 hours of delivery. The decision to accept returns rests solely with the Manam Team.
- Once the Manam team decides to accept the request, It shall replace the same design saree based on availability or exchange for a similar design
- Or in case you do not like any design we can issue a Credit note for the full amount with no Expiry date.
- Once the products are shipped no returns will be accepted unless the above-mentioned details stand true.
- If the product is disliked by the customer it is not eligible for exchange.
- The photos of all products are taken under neutral lighting conditions, and we make the best possible effort to reproduce the exact saree color. Sometimes the colors may look different due to the temperature of your monitor and/or device settings.
- Please ensure that sarees are returned in original condition and packaging in order to get your full credit. Kindly note that this is a non-negotiable policy.
- Lastly, the exchange facility shall only be provided once and for all. Repetitive exchange request shall not be entertained
Our Payment Methods include PayPal and Razorpay. Both gateways offer complete security in your payment transactions. Customers can pay through any of the cards that are accepted by the above gateways. Any partial or full refunds in case of unavailability of the product will be credited back to the respective accounts through which we have received payments.
The price of the product mentioned in the website is final and we do not offer discounts of any nature.
Manam is not responsible if any form of fraud occurs while you are making payments as all transactions are done on the respective payment gateway partner ’s website. However we do promise you to help in whatever way possible in case you are facing difficulty while making payments.
Cash on delivery option is currently not available on our website.
BLOUSE / FALLS STITCHING
Customers are advised to check and review their blouse measurements before submitting them. In case you’ve forgotten to provide some information while placing the order, you can always write us an email and we will be happy to do whatever is possible. Any change for measurements that are not informed within 2 hours of placing the order will not be entertained.
While Manam strives to provide accurate product and pricing information, typographical errors may occur. In case if the product is listed with an incorrect price or information, Manam shall have the right,at its sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched, In such case, Manam may either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Manam will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that accepts your order, the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Manam dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.
We strive to provide you with the best prices. However, sometimes a price online may not match the price of a store. In our effort to be the lowest price provider in your particular geographic region, store pricing may sometimes differ from online prices. Prices and availability are subject to change without notice.